Frost & Sullivan’s Public Sector Organisations – Stepping into the Open New World
The paradigm for public sector organisations has changed as they are now faced with changing demographics, higher expectations to their services and requirements to enhance efficiency, etc.
In this White Paper Frost & Sullivan and Siemens Enterprise Communications have presented their findings gathered from market research and conversations with Heads of IT and Telecommunications of Western European public sector organisations.
Frost & Sullivan believe that organisations have to react to these changes by improving flexibility in service delivery and practices to enable work anytime anywhere, enhance security and business continuity.
To overcome these barriers public sector organisations need to step into the new open software based world and need a truly unified approach to communication to be able to efficiently meet all goals. They need solutions that ensure full integration between traditional IT and communication enabling integration of front and back office.
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