Incident Management
Our incident alert solution allows you to manage incidents on a mass scale across and outside the hospital campus including your key remote workers (such as health visitors, social workers, and paramedics) Crash Calls are broadcast to all those required simultaneously allowing management of emergency situations to be audited and streamlined. By constantly monitoring the network and devices connected to it, our incident alert solution enables the escalation of an Incident before it becomes critical – such as a fridge or fire door being left open or the temperature of store facility rising above or falling below the set parameter
Improving workforce effectiveness
Our incident alert solution ensures that the correct personnel are notified when an emergency or alarm occurs. Key information can be distributed more quickly and reliably through automatic selection; operator staff are no longer required to carry out time-consuming, routine tasks where there is a high risk of error.
Our incident alert solution can also be used to protect staff working alone or in potentially threatening situations. Staff deemed to be working in ‘at-risk’ locations an use fixed or mobile handsets to generate alerts if predefined time thresholds are exceeded, triggering an emergency response plan.
Enhancing business continuity
Our incident alert solution is based upon a strategy of resilience, redundancy and reliability coupled with the distribution of services whereby the users and incoming network services are graded throughout the infrastructure to mitigate against the risk of a catastrophic failure at any location