Business Issues

Okay, so why do I need it?

It's ironic that the communication devices that were designed to enable your staff to enjoy more freedom and mobility can also cause your business to grind to a halt. And the more time your staff waste chasing up missed calls, waiting for answers and playing phone tag, the less time they spend adding to your bottom line. At Siemens, we believe your communications tools should work more efficiently for you, so you can concentrate on your core business.

Are we really wasting that much time?

In short, yes. The average small to medium-sized enterprise (SME) uses 6.4 types of communication device and 4.8 communications applications such as email, mobile phones, desktop phones and PDA's*. Juggling them is almost impossible, especially when your people could be anywhere within your building, on the road, or even on the other side of the world. The end result is inefficient communications with unpredictable costs that can easily get out of control:

• 52% of employees use multiple methods to contact someone on a daily basis
• 36% of the time they fail to get connected
• 22% of deadlines are missed as well as valuable revenue opportunities

So if you can overcome inefficient communications, you will have a distinct competitive advantage, at the same time as addressing all those bigger business issues.

* Unified Communications Application: Uses and Benefits, January 2006, Sage Research

What difference will HiPath OpenOffice make?

HiPath OpenOffice works seamlessly with your existing IT infrastructure and the applications your staff use every day to make communication intelligent and intuitive. The result is:

• More efficient, happier, and productive staff
• A more mobile workforce
• Improved workflow so revenue opportunities are siezed
• Improved customer service and response times
• No more back logs and bottlenecks
• No more missed calls or faxes, no more phone tag or playing guessing games

All of which means there's less stress in your workplace, staff are happier and can meet more project deadlines to give you the competitive advantage.

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