OpenScale – opening up your environment
“Innovative communication must also include managed services”
Christian Teickner, Senior Manager, Telecommunications & Mobiles for Heidelberger Druckmaschinen AG.
You’re a successful, growing organisation because you’re good at what you do. Your time and resources should be spent doing what you’re good at, rather than managing your communication network. That’s where OpenScale Services can help.
Whether your goal is to better manage, improve the quality or reduce the costs of your service delivery environment, or to effect a smooth transition to a unified communications environment, there is an OpenScale Services solution that can be tailored to meet the needs of your business.
Work with the best
OpenScale Services offer an extensive portfolio of enterprise services, alongside a best in class global service delivery organisation. We recognise that our customers want the very highest standards of service delivery – as such, our global portfolio is aligned and delivered according to ITIL best practice. In fact, Siemens employ over 6500 specialist communication service professionals, who between them hold over 2000 separate service delivery and technology accreditations. What’s more, only Siemens offer a truly global service delivery infrastructure to support the needs of global enterprises – a completely consistent service delivery portfolio available in over 50 countries directly.Manage your costs
As well as enhancing your communications environment, OpenScale Services deliver impressive financial results; in analysis they have been proven to reduce the cost of service delivery by up to 30%.
With OpenScale Services we can help you to measure the cost of your ICT and highlight opportunities for improvement. What’s more, consolidating all service and technology costs to a single price per user creates greater transparency and total budgeting predictability.
“With the Managed Services contract, we were able to lower the port price of our systems and still achieve a distinct improvement in the quality of our service.”
Christian Teickner, Senior Manager – Telecommunications & Mobiles, Heidelberger Druckmaschinen AG
Manage your move to unified communications
Most businesses recognise the move to unified communications will mean better collaboration, faster processes, greater flexibility and reduced costs. But making that move can be complicated. That’s why with OpenScale Services you’ll receive all the support you need to make a rapid, seamless transition to Open Communications. Just let us know when the time is right, and we’ll manage the rest.
Our global service portfolio offers a full range of transformation services to the unified communication environment that best suits your business – ranging from assessment services to consider the right type of UC solution for your business, through to managed transformation services – which provide a complete move to a new unified communications environment, all wrapped into a single ‘price per user’.
Inform your decision
We think the decision to enhance your communications with OpenScale Services should be an informed one. That way you can make it with confidence:
Forrester Research webinar
See the views of Forrester Research - a leading industry analyst – in our webinar.
Whitepaper
Read about how the evolving structure of ITIL adds value to enterprises in our whitepaper.
Forrester report on Converged Service Delivery
Download the latest Forrester report on Converged Service Delivery, and how it is instrumental in helping your business achieve efficient communications, and compare this latest thinking to the capabilities that Siemens brings to market today.
Contact us
Find out more about our OpenScale services and how they could help your business. You can start right now.