Case Studies

Many large enterprises are already benefiting from
Open Communications

Siemens has already implemented a successful Open Communications strategy for a wide variety of enterprises. These are just a few examples of our satisfied customers.

EDC Entertainment Distribution Company

EDC is one of the largest distributors of CDs and DVDs. Siemens  Managed Services ensure EDC's restoration times are kept to a minimum.  As a result their average response times have been significantly cut.

Download a PDF of the EDC case study (264 Kb)
Learn more about Managed Services

Zumtobel Group

Zumtobel provides professional lighting solutions worldwide. With a standard of excellence, Zumtobel has embraced Open Communications and standardized its communications and telephone infrastructure with HiPath 4000.

Download a PDF of the Zumtobel case study (748 Kb)
Learn more about HiPath 4000

Detroit Medical Center

The Detroit Medical Center improved call center performance and customer satisfaction with Siemens' HiPath ProCenter Standard. The solution led to immediate benefits with increased revenue, decreased call abandon rates, improved customer satisfaction and a return on investment in less than four months.

Download a PDF of the Detroit Medical Center case study (508 Kb)
Learn more about HiPath ProCenter

Heidelberger

Heidelberger Druckmaschinen AG is a leading provider of solutions for the print industry with a uniform IT network that must be available around the globe as well as around the clock. With HiPath Managed Services they can now fully exploit proactive fault diagnosis and elimination, taking them one step closer to zero down time.

Download a PDF of the Heidelberger case study (396 Kb)
Learn more about Managed Services

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Get in touch with an Open Communications specialist to find out the best way to adopt an Open Communications strategy for your enterprise organization.