HiPath OpenExchange

Prepare to face the future - we'll be ready when you are

HiPath OpenExchange is a highly cost effective and intelligent voice routing and backhaul solution designed for the distributed enterprise. It operates in multi-vendor traditional, converged and IP platform environments. The solution helps align business and IT priorities in communication and collaboration by providing a solution that is an overlay to existing communication networks through the HiPath 8000 soft switch, associated gateways and OpenPath transformation programs.

HiPath OpenExchange helps businesses to address many of the key issues facing them today, such as globalization, cost pressures and the need to foster collaboration and innovation. In the short-term, it enables organizations to reduce communication costs. Yet it also provides a foundation to transform enterprise communications in the future. To this end, it helps businesses frame an operational and financial planning strategy that optimizes current communications technology investments and reduces investment in the mid to long term.

HiPath OpenExchange allows enterprises to grow and adapt to changing environments. It enables enterprises to differentiate themselves by unifying company wide communications. It is a solution unlike anything else in the market today. Enterprises benefit from an open architecture, unsurpassed scalability, unmatched reliability and resilience, manageability through common IT tools, lowest total cost of ownership (TCO), standards based integration with multi-vendor platforms, back office applications and award-winning unified communications solutions.

Business issues

Doing business today is not just about working more cost-effectively – it’s about transforming the way an enterprise works. The following issues affect the global or distributed enterprise today.

• Globalization has changed from geographic diversity to delivering common tools and worker experience across the enterprise
• Work groups have changed to global worker communities across cross-functional domains that work together to deliver on enterprise business goals
• Increased interaction between globally distributed locations of an enterprise resulting in huge costs associated with long distance calling
• Extremely siloed operation from one location to another, both in terms of the equipment and its capabilities but also the skill set required to keep it operational

These mandate a new and better way of managing the communications infrastructure than has traditionally been achieved. HiPath OpenExchange does just that, and much more.

Business problems

The challenge is implementing a long term communications strategy in a way that offers a solution to the problems that crop up while businesses are trying to adapt to the business issues. The problems created by the demands for growth are:

• Multi-site, multi-vendor incompatibilities in features and security
• High cost of inter-site communication and circuits
• Inadequate and difficult business process integration
• High management cost in multi-vendor multi-site communications
• Undepreciated equipment preventing transition to new technologies
• Lack of uniform scalability & resilience
• Lack of IT based manageability

It unifies enterprise wide voice communications, is easy to deploy and is transparent to the user. It offers, and enriches many business critical applications with embedded communications, integrates into IT based management systems and creates an OpenPath for transformation at customers’ pace. In essence, the HiPath OpenExchange serves to bring together the enterprise communication seamlessly, holds it together intelligently and helps it to grow by taking the OpenPath.

Business impact

The HiPath OpenExchange offers an open architecture, unsurpassed scalability, unmatched reliability and resilience, manageability through common IT tools, lowest total cost of ownership (TCO), true integration with multi-vendor platforms, back office applications and UC solutions. The HiPath OpenExchange as a truly differentiated enabler:

• Unifies distributed and diverse communications infrastructure
• Optimizes on-net and off-net multi-site communications and management
• Improves ROI on existing investments and reduces operational costs
• Focuses on providing mid to long term business advantage versus short term equipment replacement
• Provides a continuing and long term financial and technology advantage
• Brings the very rich HiPath 8000 features, functions and ecosystem applications.

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